Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

Email us
Contact details

Phone us

07519 159061

Phone us

07599 124886

Phone us

07843 838499

Phone us

07880 795304
Address
Aspire Housing Depot
Parkhouse Industrial Estate West
Brick kiln Lane
Chesterton
Newcastle under Lyme
Staffordshire
ST5 7AS
Directions via Google Maps