TO get help from our foodbank you will need to be referred with a voucher.
Newcastle-Staffs Foodbank works with different frontline organisations such as advice charities, housing associations and wellbeing professionals which issue these vouchers.
This allows us to gather basic information so we can prepare a suitable emergency package.
Once you have a voucher, this can be taken to one of our six centres open across Newcastle-under-Lyme borough and exchanged for food and toiletries.
During this time, we realise that many agencies are having to work in a different way in response to social distancing guidelines.
They may issue you with an e-voucher, rather than a paper version for example.
At our centres, we are also working slightly differently, exchanging your voucher for a pre-packed food parcel which meets your needs.
If you are not already in contact with an agency that issues vouchers, please get in touch with us at Newcastle-Staffs Foodbank to explain your situation.
Our details can be found here: https://newcastlestaffs.foodbank.org.uk/contact-us/
We will then advise you on which referral agencies work in your area.
Alternatively, if you need further help and guidance particularly if you have been affected by the coronavirus crisis, you might like to get in touch with Staffordshire North and Stoke-on-Trent Citizens Advice by calling 0300 3309 062 or email [email protected].